They get around to taking care of you, sometimes rude and paperwork not together when you get there, disorganized in communication about vehicle and paperwork.
Buyers beware!!! I bought a used car from them a little over a year ago. A month after I bought my car I reported a warranty issue. I live 2 hours away from the dealership so Bubba Oustalet service department approved for me to find someone local to fix it. The problem is the local company that fixed by car still has not been paid! I've called and emailed the service department, sales managers and even my sales rep. All of my requests to resolve this issue have been ignored. The local company that fixed my warranty issue still calls me wondering where their money is! The service and accounting department at Bubba Oustalet claim they never received the invoice for my repair, but that is a lie and I have proof. Thankfully the company that repaired my car understands the situation, but that does not make this any less embarrassing.
Sorry Ass Service and Everyone PLEASE do NOT buy from these people at all!
Worst service I've ever had. They charged me a lot of money and didn't do the work correctly. Total rip off!!
Bubba Oustalet Ford L M Inc is a US Car Dealer based in Jennings, Louisiana. Bubba Oustalet Ford L M Inc is located at 246 S Broadway St, Jennings, LA 70546, USA.
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